Refund & Cancellation Policy

Try before you pay

Every new user can start a free 14-day trial for 1 account, with no card needed, so you can see SocialOmatic working before paying.

Cancelling

Cancel any time from Manage billing on the Subscribe page. You won't be charged again, and posting continues until the end of the month you've paid for. Your posts and connected accounts stay saved.

Refunds

• If you were charged by mistake, or charged after cancelling, email us within 14 days and we'll refund it in full.
• If you're unhappy with your first paid month, email us within 7 days of that first charge for a full refund.
• Otherwise, monthly payments aren't refunded for partly used months.

Refunds go back to your original card through Stripe and usually arrive in 5–10 business days.

Fewer accounts

If you reduce the number of accounts, Stripe credits the unused amount to your next bill.

Contact

Email support@socialomatic.com. We reply within 2 business days.