Autopilot & channels
When an account or post needs attention
Check access, connection and the post's own message.
Check the account status first
Confirm the account is connected, not paused and has active trial or paid access. The Autopilot status explains when preparation is underway or an account needs reconnection or access.
Check the Queue filters and dates
Choose the affected account and the relevant dates. Look in Review for drafts or errors, and open the post for its specific message. A queue full status means there are no eligible missing slots, not that posting has stopped.
Report the specific problem
Use Report an issue in Help & Support. Include what you expected, what happened and the visible error. Add the account name and post time if relevant. Never include passwords, payment details or access codes.